Terms and Conditions

Acceptance of Terms

By using https://sandiegowaterrestorations.com/, you agree to these Terms and Conditions as posted. San Diego Water Damage Pros may update these Terms at any time. If you keep using the website after changes are posted, you accept the updated Terms. Check this page regularly for updates.

Services

San Diego Water Damage Pros offers water damage restoration, mold remediation, and related services in San Diego, California. We provide on-site assessments to evaluate damage. Services depend on project needs and location, and availability may vary. We may use third-party vendors for specialized tasks. We aim to deliver quality work but cannot guarantee specific outcomes due to varying conditions.

Quotes, Billing, and Payment

We provide estimates based on initial assessments, but final invoices may differ due to unforeseen issues. Change orders may adjust costs if project scope changes. Deposits may be required before work begins. We accept credit cards, checks, and bank transfers. Payments are due within 30 days of invoicing. Late balances may incur fees. Disputes must be raised in writing within 15 days of receiving the invoice.

Insurance and Claims Assistance

San Diego Water Damage Pros helps prepare documentation and photos for insurance claims. We work with you to submit accurate details to your insurer. However, insurance approvals and payments are decided solely by your insurer. We cannot guarantee coverage or reimbursement, as these are outside our control.

Scheduling, Access, and Site Conditions

We schedule work within agreed time windows. You must provide access to the property, ensure utilities like water and power are available, and secure permissions if needed. Hazardous conditions, pets, or minors may delay work for safety reasons. We may pause work if conditions are unsafe or if you do not meet access requirements.

Health and Safety

Our team follows IICRC standards for restoration work. We use personal protective equipment, containment barriers, negative air machines, and EPA-registered disinfectants when needed. We comply with local health and safety regulations in San Diego, California. You must follow our safety instructions to ensure a safe work environment.

Customer Responsibilities

You must remove valuables from work areas when asked and disclose any preexisting damage or issues. Follow our safety and drying instructions to prevent further damage. Failure to comply may affect the outcome of the restoration or warranty coverage.

Warranties and Disclaimers

We offer a limited one-year warranty on workmanship, covering defects in our work. This does not cover preexisting damage, normal wear, hidden conditions, acts of nature, or issues caused by third parties. All services are provided as-is, with no additional guarantees beyond what is stated here.

Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not responsible for indirect or consequential damages, such as lost profits or property value, to the extent allowed by law in San Diego, California.

Cancellations and Rescheduling

You may cancel or reschedule services by notifying us in writing. Cancellations within 24 hours of scheduled work may incur a fee. Emergency work may have different cancellation terms due to urgency. We will confirm any fees in writing before applying them.

Intellectual Property

All text, images, and logos on https://sandiegowaterrestorations.com/ belong to San Diego Water Damage Pros or our licensors. You may not copy or use them without written permission from us.

Privacy and Data

Our privacy policy, available on the website, explains how we handle your data. We may take job photos and create reports for documentation and insurance purposes. These are shared only with you, your insurer, or as required by law.

Third Party Links and Tools

If we mention external resources, they are for your convenience. You use them at your own risk, and we are not responsible for their content or performance.

Changes to These Terms

San Diego Water Damage Pros may update these Terms at any time. Changes will be posted on this page. If you continue using https://sandiegowaterrestorations.com/ after updates, you accept the new Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of San Diego, California, where disputes will be resolved. Before taking legal action, both parties agree to negotiate in good faith for 30 days to resolve disputes.

Contact

For inquiries, write to us at: 550 W B St 4th Floor, San Diego, CA 92101, United States.

Severability and Entire Agreement

If any part of these Terms is invalid, the rest remain in effect. These Terms are the complete agreement about your use of the website and our services.

Force Majeure

San Diego Water Damage Pros is not liable for delays or failures due to events beyond our control, such as natural disasters or emergencies.